I had a wonderful time during my stay at Kitabi's Ecolodge. The location is perfect for those seeking peace and a stunning view of Rwanda's tea plantations and rainforest Nyungwe. The staff, particularly Emmanuel, were fantastic and went above and beyond to ensure a memorable experience. The King's Room was spacious and comfortable, and sitting around the firepit with other guests was a highlight. The staff's willingness to send my forgotten luggage to Kigali was greatly appreciated. The on-site food, grown on their own slope, was a unique and delicious touch. a humbling and amazing getaway in the heart of nature.

Would recommend this hotel.

The view from the hotel was breathtaking, with stunning scenery that left us in awe. the location was also excellent, offering easy access to nearby attractions and activities. the staff were friendly and accommodating, always going the extra mile to ensure our comfort and satisfaction.

The check-in process was a bit chaotic, with a lack of organization and a wait time that was longer than expected. the restaurant service was quite slow, causing frustration and delays during meal times.

I recently stayed at the Kitabi Ecocenter for two nights and it was an absolute delight. The location is truly unique, with stunning views of the mountains and tea plantations. The traditional huts were charming and had plenty of places to relax and enjoy the views. The staff were incredibly friendly and helpful, and the dinner at the restaurant was delicious. I especially appreciated the hot water bottle provided on the cold nights.

100% Recommend this hotel.

I always go back for a peaceful stay. The friendly staff helped with suitcases, made me feel welcomed. I found everything I needed - free parking, luggage storage, bar, restaurant, picnic area. Hiking, yoga, and a children's play area made it perfect. Coming back for Easter.

I recently stayed at Kitabi Ecocenter for a weekend getaway. The staff, all local, were incredibly friendly and helpful. They made us feel welcome from the moment we arrived. The location, just 45 minutes from Nyungwe Forest, was convenient and the views of the tea plantations were breathtaking. The traditional huts were well-made and comfortable, and the highlight of our stay was enjoying delicious homemade pizza cooked in the traditional stone oven.

Can't recommend this hotel highly enough.

Title: Family Bliss in the Heart of Nature

My children wanted more organized activities for them to enjoy.

I had an amazing time at this beautiful accommodation called Kitabi Ecocenter. The location is unbeatable, situated on top of a hill facing Nyungwe, offering breathtaking views for those sunset and early morning Instagram shots. The staff were super friendly and helpful, making me feel like part of the family. The hut-like rooms were nice and clean, and the shared sanitation and shower facilities were okay. The food was good, and the bar and restaurant hut was comfortable and chilled. The campfire at night added a cozy touch to the atmosphere. it was a wonderful experience that I highly recommend.

No complaints 👍

We loved the traditional style houses and the amazing views of the mountains and tea plantations. the staff was super friendly and helpful, and they made sure to accommodate our vegetarian and vegan diet. the dinner options, including the delicious pizza, were great value for money.

No complaints - felt free to seek any assistance.

The location of the hotel is absolutely stunning. I loved waking up to the breathtaking views of nature every morning. Breakfast in the outdoor area was a perfect way to start the day, surrounded by such beauty. The cozy fireplace in the restaurant created a warm and inviting atmosphere.

The location of the ecocenter offers stunning views of the surrounding tea plantations and forest, creating a peaceful and serene atmosphere. The comfortable huts provide a cozy accommodation option, with cute interiors and a beautiful view. Additionally, the staff is friendly and accommodating, making guests feel welcome and attended to.

Some guests have expressed that the shower facilities could be improved, potentially providing a more comfortable experience for after hiking.

The value for money at Kitabi Ecocenter was excellent and the room was cozy and comfortable. The location was breathtaking, overlooking the hills and tea plantations of Rwanda. The staff treated us with warmth and friendliness, making us feel welcome throughout our stay.

Breakfast choices could be improved with more variety and options.

The place is absolutely stunning and the staff are friendly, attentive and love to chat with the guests. Martha was especially engaging and sweet! They help you to arrange what you would like to do and are affordable as well. I also loved the fire-pit area and bar area. Great atmosphere! They tents are super comfortable and a great value.

Felt like home, no reason to complain.

The view from the accommodation was absolutely stunning, with misty forests and hills of tea plantations in sight. It was definitely a wow view that added to the overall experience. the staff, especially Manager Irene and another friendly lady, were very helpful and accommodating. They went out of their way to assist and make the stay enjoyable.

There were a few disappointments during the stay. there were no lights or torch provided in the tent, which made it difficult to navigate at night.

The King's Room was spacious and comfortable with a cozy firepit. The staff was helpful and organized the return of my forgotten luggage. The location provided a beautiful view of misty forests and tea plantations. The tents were cozy with warm bedding. The food portions were generous and affordable. The staff provided warm water for showers and the service was quick.

Nothing bad to say.

Stunning location overlooking the forest and tea plantations. The staff went above and beyond to fulfill any requests. The breakfast was delicious and the guided hikes were enjoyable and informative. I highly recommend this hotel.